"Participation in Scouting leads to a lifelong association with the outdoors and an active lifestyle."

- Chief Commissioner, Neville Tomkins OAM JP

FAQs for Parents

Answers to commonly asked questions can be found below. If the answer to your question is not provided, please contact us at [email protected].

Active Kids Voucher Number 2

Active Kids - Second Voucher

The first voucher received by Scouts NSW (either AKR voucher 1 or AKR voucher 2) will go towards the membership fee and the second voucher received by Scouts NSW (either AKR voucher 1 or AKR voucher 2) will go towards participation/program activities. These funds will be directed to the Group and will contribute to term fees, activities, events or camps.

If you have already used your first Active Kids voucher with another provider and decide to use your second voucher with Scouts NSW, this voucher will be still be used towards membership fees.

Yes – if you have used your first Active Kids voucher with another provider, you can still use your second voucher with Scouts NSW.

The first voucher received by Scouts NSW (in this case, your AKR voucher 2) will go towards the membership fee and the one-off joining fee if your child is a new member. It does not cover individual items such as uniforms, activity costs and travel costs, or your Group fees.

The membership fees are State fees that cover operational costs including insurance and personal accident policies. The Group manages program fees. This includes the cost associated with the delivery of the weekly Scout programs.

The first voucher received by Scouts NSW will go towards the membership fee. The second voucher will go toward participation/program activities and the funds will be directed to the Group by the State Finance team.

Each voucher has a unique Active Kids number which is allocated to your unique Scouting member number. Our membership system matches the voucher number with your Scouting member number to identify which vouchers have already been redeemed with Scouts NSW or another provider.

The second Active Kids voucher supports participation with Scouts. This covers the term program and can include costs associated with activities and events.

To redeem your second Active Kids voucher, follow the exact same process that you have done in the past to redeem your first Active Kids voucher.

General

Active Kids - For Parents

We’re sorry to hear that you are considering leaving Scouts. Once successfully redeemed, the Active Kids voucher value cannot be reimbursed as cash nor can it be transferred to another child. The voucher cannot be refunded back to you.

The NSW Department of Sports has strict guidelines regarding the Active Kids Rebate. Each voucher can only be redeemed once. This means that once a voucher has been successfully redeemed with Scouts NSW, it cannot be refunded back to you and used for a different provider.

The payment system will show that it has been redeemed and take you to the next step.

If you have identified an error in your Active Kids voucher redemption, please DO NOT resubmit a new application. Please email [email protected] with a copy of your redemption and the correction required. Our Members Services Team will then amend your original submission with these details and prepare it for processing.

Unfortunately, no. Active Kids vouchers are applied only to Scouts NSW’s annual membership fee and one-off joining fee.

No. The voucher can only be redeemed with one provider per calendar year. It cannot be split up between multiple clubs or providers.

Parents can apply for their Active Kids voucher from Service NSW from 1 January.

Once applied, current members are able to redeem their voucher on the Scouts NSW Website until 27 June.

Joining members may redeem their voucher at the time they decide to join Scouts, even if they haven’t attended a Group or are yet to be registered as members.

The $100 Active Kids voucher goes towards covering Scouts NSW membership fees, and the one-off joining fee if your child is a new member. It does not cover individual items such as uniforms, activity costs and travel costs, or your Group fees.

Follow the steps below to use your Active Kids voucher with Scouts.

Step 1 – APPLY: Head to the Service NSW online portal and log into or create your MyServiceNSW account. Fill in the Active Kids form to apply for your Active Kids voucher. If your application is approved, a voucher will be displayed at the end of the transaction and emailed to your nominated email address.

Step 2 – DOWNLOAD: Download a copy of your voucher. Keep note of your voucher number, as this is important for redeeming the voucher with Scouts.

Step 3 – REDEEM: Open your Scouts NSW Invoice (which is sent by email to the primary member contact email address), go to pay and choose Active Kids Voucher as a payment method. Please note though vouchers can only be used if there is a balance due of more than $100 (the value of each voucher) – this is a NSW State Government requirement.

Parents of Existing Members

Active Kids - For Parents (Current Members)

The Active Kids voucher goes towards covering your Scouts NSW membership fees, which equal $42 per quarter. Any additional amounts on your invoice will reflect your Group fees. Please speak to your Group Leader if you have any questions regarding your invoice.

 

Term/QuarterAmount InvoicedAmount Covered by Active Kids voucherAmount Due
1$42 – Scouts NSW membership fee + Group fees$42 – Scouts NSW membership feeGroup fees
2$42 – Scouts NSW membership fee + Group fees$42 – Scouts NSW membership feeGroup fees
3$42 – Scouts NSW membership fee + Group fees$16 – Scouts NSW membership fee$26 – remaining amount of membership fee + Group fees
4$42 – Scouts NSW membership fee + Group fees$0$42 – Scouts NSW membership fee + Group fees

When an Active Kids voucher is successfully redeemed by a Scout member, the voucher number is included in their membership record. If the Scout member decides to transfer to another Group, the redeemed Active Kids voucher will stay with the member’s membership record, and any remaining Active Kids rebate credit will appear on the transferred Scout Group’s invoice.

Please contact your Group Leader – they should be able to provide you with your child’s Scouts NSW membership number.

Scouts NSW wants families to receive the full benefits of the Active Kids rebate. If you have already paid your child’s Scouts NSW membership fees for the year, we encourage you to redeem your Active Kids voucher with another eligible provider.

Once they have applied for their Active Kids voucher via the Service NSW portal, existing Scouts NSW members can redeem their voucher with Scouts until December. The credited amount will roll over to the year after until it is used completely.

Parents of Joining Members

Active Kids - For Parents (Joining Members)

Prior to redeeming your child’s Active Kids voucher with Scouts, please ensure that you have completed a Youth Application (Y1) form for your child and have sent a PDF copy to your Group Leader for processing.

If you have done this and your child’s Active Kids voucher is not included in your Group Leader’s list as redeemed, this may be because the Y1 form is still being processed.

People who join Scouts NSW from 1 January to 31 December will have 100% of their Active Kids voucher applied to their first invoice. This covers the one-off joining fee ($35), membership fees for the current quarter ($42) and membership fees for the next quarter ($42).

Welcome to Scouts NSW! Thank you for making the worthwhile decision to invest in your child’s growth and development with Scouts, and for choosing Scouts NSW as your preferred Active Kids provider.

After visiting your child’s new Scout Group, you will need to complete a Youth Application (Y1) Form here. Once complete, you will receive a PDF copy of your Y1 form to email to your Group Leader for processing at the Region level. Please follow the steps below to redeem your Active Kids voucher with Scouts.

  • Step 1 – APPLY: Head to the Service NSW online portal and log into or create your MyServiceNSW account. Fill in the Active Kids form to apply for your Active Kids voucher. If your application is approved, a voucher will be displayed at the end of the transaction and emailed to your nominated email address.
  • Step 2 – DOWNLOAD: Download a copy of your voucher. Keep note of your voucher number, as this is important for redeeming the voucher with Scouts.
  • Step 3 – REDEEM: Open your Scouts NSW Invoice (which is sent by email to the primary member contact email address), go to pay and choose Active Kids Voucher as a payment method. Please note though vouchers can only be used if there is a balance due of more than $100 (the value of each voucher) – this is a NSW State Government requirement.