What happens to all unused Active Kids rebate credits?
There are some instances where the full $100 Active Kids rebate amount has not been used. The resignation of a small percentage of members from […]
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I have received my Group’s weekly report of Active Kids Voucher Redemptions, and have noticed that some families who have redeemed their Active Kids vouchers haven’t been listed. Why is this the case?
The weekly report of Active Kids Voucher Redemptions sent to Group Leaders and Treasurers each Friday capture the names of youth members who have successfully […]
Can the Active Kids voucher be used to pay for past invoices?
No. The Active Kids voucher cannot be backdated or used to short pay previous invoices.
How do we know if someone has already redeemed or begun the redemption process of their Active Kids voucher elsewhere?
Upon processing, Scouts NSW will receive a message notification saying the voucher has been redeemed elsewhere, and therefore cannot be validated and applied to the […]
A new youth member redeemed their Active Kids voucher when joining our Scout Group. Why is the member’s name not showing on our Group’s weekly report?
New Members must have a member record in ScoutLink before an Active Kids Rebate Voucher can be validated and applied to their account. Vouchers that […]
How does the Active Kids rebate work for people who want to join Scouts?
New members who join Scouts can use Active Kids vouchers to pay their joining fee and State Membership Fee. Simply use your voucher as a […]
How does the Active Kids rebate work for existing members?
Members can use it as a form of payment against their annual State Membership Fee invoice.
What is the redemption period for people who want to use their Active Kids voucher to join Scouts?
Families who would like to use their Active Kids voucher to join Scouts can redeem their voucher with Scouts anytime of the year. As soon […]
What is the redemption period for existing Scouts NSW members?
Once they have successfully applied for their Active Kids voucher via the Service NSW portal, existing Scouts NSW members can redeem their voucher on the […]
When can families apply for their 2019 Active Kids voucher?
Families can apply for their 2019 Active Kids voucher via Service NSW from 1 January.
