How do I find my Group portal to register and pay?
At the beginning of each Trek, all existing members are emailed a unique Group Portal link to follow to complete registration. If you don’t receive […]
Archives
How do I register if I have multiple appointments?
If you have multiple appointments at a Group level, you will need to register to each Group or Formation you are associated with. For Rover […]
What is a ‘Trek’?
When you hear ‘Trek 1’ or ‘Trek 2’ – we are referring to a Scouting billing period. Trek 1 of 2024 – is the billing […]
What membership data will I be able to see in ScoutHub?
Members will have more access to their own information in ScoutHub – with the ability for members (or their guardians) to edit key contact information […]
How does the Family Support Fund work within ScoutHub?
Members who are already supported through our Family Support Fund can speak to their Group Leader or our Member Experience Team for more information on […]
Can families pay for all members in their family in one payment?
No – each member must be registered and paid individually. This allows confirmation of individual details, redemption of individual vouchers or discounts, agreement to terms […]
I logged in and can’t find the register button – help!
Existing members can log in to ScoutHub to edit their contact details or view previous invoices and payments. This is your account page. To register […]
Why does my group need a new website?
As a cloud-based, integrated membership and billing system, ScoutHub comes with inbuilt website functionality. Each Group will start with a simple landing page that will […]
What are ‘Champions’?
‘Champions’ are volunteers from within Scouts NSW who were selected to provide additional support and expertise to other members and Groups on the functionality and […]
Who are ‘Early Adopters’?
Approximately 30 ‘early adopters’ volunteered representing all regions, to trial and provide input and feedback before the system launches to the wider Scouting community. ‘Early […]
