What about members who are pensioners?
Scouts NSW members who hold a NSW Pensioner Concession Card in their name may be eligible for a discount on their State Membership Fee if […]
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From 2022, can I opt into a payment plan if my payable amount is less than $100? For example, if I have credits for two Active Kids vouchers on my record?
No. Any member whose payable amount is less than $100 will be prompted to pay the entire amount upfront via credit card or debit card.
What happens if a Venturer Scout turns 18 during the year and there are no Rover Units for them to continue their Scouting?
For Venturers who are already 18 or will be turning 18 during the billing period, they will be billed until 31 December.
Why do we need a new structure?
Every organisation – be they large corporates or small not-for-profits – have to change to meet the needs of their customers, the community, expectations of […]
Do I have the option of paying for my child’s State Membership Fee upfront?
Yes, you will have the option of paying the full amount upfront. This can be done via a full credit card or debit card payment, […]
If I opt in to a payment plan, does the payment gateway charge my nominated card and then delete the details? If so, will I need to log back in to the payment gateway every time the next portion is due?
All payment-related information entered into the payment gateway is stored and tokenised. This protects the sensitive data by replacing it with an algorithmically generated number […]
I previously paid one invoice to my child’s Scout Group only. Why am I now paying two invoices?
Each year, Scouts NSW members pay two main ‘types’ of fees: State Membership Fee set by Scouts NSW each year to cover the costs of […]
How will I be notified when the next payment installment is deducted from my nominated card?
You will receive an automated email reminder 30 days prior to the next payment instalment date.
Are my card details stored on the payment gateway?
The payment gateway utilises PCI compliant secure tokens to safely and securely store credit card credentials as a token following a successful payment transaction. Scouts NSW nor the payment gateway can […]
If I opt into a payment plan, will I receive a new invoice for each payment instalment?
No – you will receive one invoice for the State Membership Fee per child, per year. If you opt in to a payment plan, you […]
