Every organisation – be they large corporates or small not-for-profits – have to change to meet the needs of their customers, the community, expectations of their product or service, and to remain financially confident and viable. This often means reviewing the structure of the organisation. The Scouts NSW State structure we had in 2007 was different to that of 2017 and will be quite different to what we need in 2027.
To set us up for better success in the future, we needed to adjust how we work together – to support our youth members and their families, our volunteers and staff, and to help us become stronger for the future.
Our new structure is all about helping our ‘workforce’ successfully perform their roles for the benefit of our customers (i.e. youth members) and responding to the feedback and suggestions provided by our members and supporters.